Iniven Product Support

INIVEN offers support for all of our utility and industrial communication products. The product line warranty information is below. If you need manuals or brochures for any of the INIVEN products you can download them below or on the product pages. Additional technical product support questions can be emailed to support@iniven.com or you can call the offices in Somerville, NJ at 1-800-526-3984.

Product Warranty

The INIVEN product line carries a warranty for any part that fails during normal operation or service for 12 Years. A defective part should be returned to the factory, shipping charges prepaid, for repair f.o.b. Somerville, New Jersey. In case INIVEN cannot promptly return the unit to you, it will endeavor to provide a loaner until the repair or replacement is returned to you. Any unauthorized repairs or modifications will void the warranty. This warranty is contingent upon the commercial availability of parts as purchased by INIVEN. However, in the event that failure is less than two years from the date of delivery of the product, INIVEN will accept full responsibility.